#19 – Assume They Didn’t Understand You

This is #19 in the series, “50 Ideas Worth Fighting For.” Here’s another one you might enjoy. Because much of the time, even most of the time, they didn’t. And we, confident in both our content and delivery, having put in the time to get it “just right,” convince ourselves that they most certainly did.Continue reading “#19 – Assume They Didn’t Understand You”

#17 – Root for other people’s success

This is #17 in the series, “50 Ideas Worth Fighting For.” Here’s another one that I like a lot. Have you felt the twinge, maybe even the jolt of resentment, jealousy, frustration, or anger when someone else, usually a close friend or family member, breaks through to a new level of success? Have you slunkContinue reading “#17 – Root for other people’s success”

#13 – “I don’t know” is an acceptable answer

This is #13 in the series, “50 Ideas Worth Fighting For.” Actually, it’s not just an acceptable answer, it’s often a great one. It is wonderfully counterintuitive that the ability to say “I don’t know” comes from self-confidence. It is self-assurance in what we do know that allows us the ability to be more curious,Continue reading “#13 – “I don’t know” is an acceptable answer”

A Few Steps More

Just a few steps after I wanted to give up, to turn around and head back down the hill, the trail flattened out, an unexpected stretch of grace and ease that allowed me to keep going. I really wanted to be done, to acquiesce to my limitations, and if not for this change in theContinue reading “A Few Steps More”

A Brief Q&A

Q: How do you build a motivated team? A: Hire people who are already motivated. Q: How do you build an energized and creative accounting firm? A: Hire energized and creative accountants. Q: How do you create a dynamic and responsive customer service team? A: Hire dynamic and responsive customer service professionals. Recruiting and hiringContinue reading “A Brief Q&A”

Do you still get nervous?

I’ve been performing or presenting in some form or fashion since I was 14 years old. In choirs, as a soloist, a trainer, facilitator, or speaker, I’ve been getting “on stage” for 35 years now. Once I while I’m asked, “Do you still get nervous?” My answer is always “Yes” and that answer is oftenContinue reading “Do you still get nervous?”

This is the World

Welcome to the world of reality — there is no audience. No one to applaud, to admire. No one to see you. Do you understand? Here is the truth — actual heroism receives no ovation, entertains no one. No one queues up to see it. No one is interested… True heroism is you, alone, inContinue reading “This is the World”

Hiding in Plain Sight

“What is obscure we will eventually see; what is obvious usually takes a little longer.” {Edward R. Murrow} Your team is hiding in plain sight. They are there, you can see them, they are working…all true. But they are hiding, just the same. What they are hiding is the depth of their creativity, their energyContinue reading “Hiding in Plain Sight”

The Distance

The distance between what you want – what you clandestinely imagine in between the ritual tasks of the day – and where you are, is long. The distance between where you are today and a first action toward what you want is embarrassingly short. To be confused about the difference between near and far is toContinue reading “The Distance”