Repair or Replace?

Repair when most of what’s there is working as it should. Replace when most of what’s there is not. It’s expensive – time and money – to get this wrong if the subject is a home repair. It’s expensive – time, money, morale, productivity, loyalty – to get this wrong if the subject is aContinue reading “Repair or Replace?”

Reach For The High Bar

It’s hard to hold high ideals, to put yourself on the hook for living up to something exceptional. It’s not a question of whether or not you will slip up sometimes because of course you will. The question is how you use those moments to repair, to learn and to teach. Against the alternative you’dContinue reading “Reach For The High Bar”