#12 – Never Be Afraid to Reinvent Yourself

This is #12 in the series, “50 Ideas Worth Fighting For.” I took a new job last fall. I call it a “real” job because after the wonderful variety of  consulting work I’ve done for the last 7 years, as compelling and rewarding as that has been, it feels great to come to an officeContinue reading “#12 – Never Be Afraid to Reinvent Yourself”

A Brief Q&A

Q: How do you build a motivated team? A: Hire people who are already motivated. Q: How do you build an energized and creative accounting firm? A: Hire energized and creative accountants. Q: How do you create a dynamic and responsive customer service team? A: Hire dynamic and responsive customer service professionals. Recruiting and hiringContinue reading “A Brief Q&A”

On the Frontier

American mythology has long included the archetype of the “self-made man.” And no place is associated with that archetype quite like the American west. Think of covered wagons and remote outposts, think of cowboys and ranchers, think of miners and the Gold Rush. Think of the John Wayne/Clint Eastwood ethos. Think of Henry Ford, RayContinue reading “On the Frontier”


I don’t pause often enough to reflect on, much less comment about, the importance of my marriage to the success of my business or, more importantly, the success of my life. While “success” is a subjective term, Theresa and I have done and will continue to do the work that helps us to live upContinue reading “Partnership”

Start Within

“…the most fundamental thing about leadership is to have the humility to continue to get feedback and to try to get better – because your job is to try to help everybody else get better.” Jim Yong Kim President, The World Bank There is no team member, and certainly no team, who will surpass theContinue reading “Start Within”

Must be present to win

The longer I think about it, practice it and teach it, my philosophy of effective leadership gets simpler and simpler. A deep commitment to self-awareness, a wholehearted approach to relationships, a lifelong pursuit of learning; these are all hallmarks of great leaders. And none of that matters if the leader isn’t present in the firstContinue reading “Must be present to win”

How to Practice / How to Lead

I asked my piano teacher to help me create a practice plan. I have noticed that each day when I sit at the piano, after a few warm-up exercises, I find myself uncertain how to make the most of the time. I bounce around from this exercise to that song, from this chord pattern toContinue reading “How to Practice / How to Lead”

Because of You

If you’re a leader, everything you do and everything you say is being watched, recorded, memorized and replicated. That may not be the most comforting image but it is the most accurate one. Whatever you are seeing from your team; the energy, the focus, the camaraderie, the expense of discretionary effort…that’s because of you. WhateverContinue reading “Because of You”

You Have to Decide

You were promoted to a leadership position because of your exceptional competence. Your team is full of competent people. They do not need your competence. They need your leadership. And so, you have to decide. DAVID BERRY is the author of “A More Daring Life: Finding Voice at the Crossroads of Change” and the founder of RULE13 Learning. He speaks and writes aboutContinue reading “You Have to Decide”

Reactive or Urgent?

If the company warehouse is on fire you need to react quickly to save what you can and get to safety. When you go to rebuild you must do so with urgency. Your sales team has made promises that your customers expect them to keep. Reactive is thoughtless and immediate. And sometimes necessary. Urgent isContinue reading “Reactive or Urgent?”